New legal assistant joins us during lockdown


Posted on: June 24th, 2020
Jess King, legal assistant at Cygnet Law

As the UK entered lockdown on 23rd March 2020, Jess King was just one week into her new role as a legal assistant in the family department at Cygnet Law in Redcar.

How did it feel to start a new role under such unusual circumstances?

Jess said: “On my first day of work I experienced the usual emotions that come with starting a new role; I was nervous, excited, and ready for a new start.

“Despite my colleagues being already apprehensive about the situation prior to lockdown, I was made to feel completely at ease, and knew from day one that I felt at home at Cygnet Law.

“Just as I was getting to know my colleagues, learning names, and adjusting to a new working day, the world had other ideas! COVID 19 hit, and my new role had just begun…

“Gradually, members of staff were leaving the office, some that I hadn’t even met yet. Luckily, I was able to remain in the office with a handful of individuals who soon became good friends as well as colleagues.

I can only describe the past 12 weeks as a complete whirlwind. Whilst I have not had chance to experience a “normal” working day at Cygnet, I can happily say that I have adjusted well to what is now considered the “new normal”.

The strangest thing for me is that although the majority of my colleagues have been working remotely, I already feel that I have built positive working relationships, and am confident that I could easily approach any of the team at any time.  

I am thoroughly enjoying my role at Cygnet Law and am excited for the future. Client care remains my number one priority, and whilst lockdown has affected us all, I am thankful that it has given me the opportunity to build rapport with clients and the ability to represent the firm by maintaining an outstanding level of client satisfaction.”

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